Need support moving your course online due to COVID-19? We're here to help.

Higher Education Support

Customer Service

Customer Service

Visit the Customer Service Online Support Center or contact us below:

Hours of Operation:
Monday-Friday: 8:00 AM to 8:00 PM EST

Phone: (800) 338-3987
Fax: (800) 953-8691

By Mail:
P.O. Box 182605
Columbus, OH 43218

Get order and
invoice support

Outside the United States:
Contact International Customer Support

Tech Support

Get Tech Support

Visit the Tech Online Support Center or contact us below:

Hours of Operation:
Sunday: 12:00 PM to 12:00 AM EST
Monday-Thursday: 24 hrs
Friday: 12:00 AM to 9:00 PM EST
Saturday: 10:00 AM to 8:00 PM EST

Phone: (800) 331-5094
Online: Submit a Support Request
Chat: Chat with a Representative

Need ALEKS Support? Click here.

Find Your Sales Rep

Find Your Sales Rep

Locate contact information for your U.S. Sales Rep

Order and Invoice Support

Please Note: In our effort to protect our customer's data, we will no longer take or store credit card data in any manner within our systems. As of April 30, 2016 we will not accept credit card payments via e-mail, fax or standard mail. Please note, when contacting via phone it is not secure to leave credit card information on voice mail. We take our customers' security seriously and believe that this approach is in the best interest to protect our customers and our company alike.